Services for seniors in the Hastings County region of Ontario

Key Centralized Contact Points (Best First Call):

• Community Care Northumberland (Hastings Centre)

  • Role: The primary provider for home help, transportation, meals, and many wellness programs. They are a crucial first point of contact for assessment and referral.

  • Phone: (613) 969-0130

  • Website: https://www.communitycarenorthumberland.ca/

  
  

  County of Hastings - Seniors Services

  • Role: The municipal government body that funds, coordinates, and directly manages seniors' housing and support programs.

  • Phone: (613) 966-1312

  • Website: https://www.hastingscounty.com/senior-services/

• 211 Ontario

  • Role: A free, confidential, 24/7 helpline that provides information on all community and social services. You can call or search their database online.

  • Phone: Dial 2-1-1

  • Website: https://211ontario.ca/

Detailed Service Listings

1. Healthcare & Home Support

• Home at Last (Hospital Discharge Support)

  • Provided by: Community Care Northumberland

  • Phone: (613) 969-0130

• Home Help & Personal Support (PSW) Services

  • Provided by: Community Care Northumberland

  • Phone: (613) 969-0130

• Adult Day Programs

  • Provided by: Community Care Northumberland (Locations in Bancroft, Madoc, etc.)

  • Phone: (613) 969-0130

• VON SMART® Exercise & Fall Prevention Programs

  • Provided by: VON Canada

  • Phone: 1-888-294-8252 (General Inquiry Line - ask for local program info)

  • Website: https://www.von.ca/en/programs/smartr-exercise

• Palliative Care / End-of-Life Support

  • Contact: Community Care Northumberland or Hospice North Hastings

  • Hospice North Hastings Phone: (613) 332-8014

  • Hospice Website: https://www.hospicenorthhastings.com/

2. Housing & Accommodation

• Seniors' Housing (Rent-Geared-to-Income)

  • Managed by: County of Hastings

  • Phone: (613) 966-1312 (Ask for Seniors Services)

  • Website: https://www.hastingscounty.com/senior-services/housing/

• Long-Term Care Home Applications

  • Processed by: Home and Community Care Support Services (HCCSS) Central East

  • Phone: 1-800-263-3877

  • Website: https://www.healthcareathome.ca/centeast/

3. Social, Recreational & Meal Programs

• Meals on Wheels & Congregate Dining

  • Provided by: Community Care Northumberland

  • Phone: (613) 969-0130

• Quinte Sports & Wellness Centre (Belleville)

  • Role: Offers senior-specific fitness and aquafit programs.

  • Phone: (613) 966-4632

  • Website: https://www.belleville.ca/recreation/en/recreation-programs/

• Trenton Golden Age Club

  • Phone: (613) 392-3853

  • Note: A popular hub for social activities and events.

4. Transportation

• Community Care Transportation

  • Provided by: Community Care Northumberland for medical appointments, grocery shopping, and essential errands.

  • Phone: (613) 969-0130 (Must book in advance)

5. Legal, Financial & Advocacy

• Senior Rights Service (Legal Information)

  • Provided by: Community Legal Education Ontario (CLEO)

  • Website: https://www.cleo.on.ca/en/publications/sr.php (Extensive online resources)

  • Phone: No direct helpline; resources are web-based.

• Service Canada (For OAS, CPP, GIS)

  • Role: Federal programs for pension and income support.

  • Phone: 1-800-277-9914 (General Enquiries)

  • Website: https://www.canada.ca/en/services/benefits/publicpensions.html

6. Safety & Security

• Friendly Visiting / Telephone Security Checks

  • Provided by: Community Care Northumberland and various local volunteer organizations.

  • Primary Contact: (613) 969-0130 (Community Care)