Privacy Policy

Effective Date: 25 October 2025.

Seniors Meal Box (“we”, “our”, “us”) is operated by Saffron Hub, a registered non-profit organization in Canada. We value your privacy and are committed to protecting your personal information. This policy explains what information we collect, how we use it, and your rights.

1. Information We Collect

When you use our app or website, we may collect:

Personal information: name, email, phone number, address
Order information: selected meals, delivery instructions
Payment information: processed securely through third-party payment providers (we do not store card information)
Device information: device type, OS, IP address
Usage data: pages viewed, actions taken in the app

2. How We Use Your Information

We use your information to:

Process your meal orders
Manage deliveries and customer support
Improve app performance and user experience
Communicate with you about your orders or updates
Maintain app security and prevent fraud

3. How We Store and Protect Your Data

Your data is stored securely using:

WIX platform security
Encrypted payment processing
Restricted access to personal information

We never sell or share your data with third parties for marketing.

4. Third-Party Services

We use trusted third-party services such as:

WIX App Studio
Secure payment gateways
Analytics tools

These services may collect anonymous usage data but follow strict privacy and security standards.

5. Your Rights

You have the right to:

Access your personal data
Request updates or corrections
Request deletion of your data
Contact us for any privacy-related questions

Email: info@seniormealbox.com

(If you want, use your client’s email.)

6. Children’s Privacy

This app is intended for adult users. We do not knowingly collect children’s data.

7. Changes to This Policy

We may update this policy occasionally. Updated versions will always appear on this page.

8. Contact Information

Saffron Hub

Ontario, Canada